Hyatt Place Baltimore Inner Harbor

It was very clean, the breakfast was great and the location was good. We didn't interact with the staff much, but when we did they were very nice and welcoming. I would definitely stay here again.

Pros: Location, Front Desk and Kitchen Staff, and complimentary breakfast *The location of the hotel is perfect! It is close to plenty of restaurants and Whole foods market. The Front desk attendants were extremely friendly and understanding. Tyesha, in particular, was very polite and took our experience into her hands to ensure that we will return as a Hyatt customer. Another Front Desk Attendant was nice enough to make a complimentary drink for my Mom and I on my birthday. The kitchen staff was awesome! I notified them that I wasn't a fan of the breakfast meat choice and they provided a substitute.

Location was great, walkable to fells point and the harbor (aquarium) ...the drive to the zoo was only 11 minutes which was nice. Staff was friendly front desk did fail to tell me that you need to use the room key to utilize elevator so my family and I thought we were stuck on the elevator for 5 minutes ... extremely funny now but at the time not so much! You need to make reservations for the pool at first I thought this was ridiculous but the pool is very small so it is nice to reserve the pool.

I really want to thank the housekeeping staff member who helped me recover my headphones. There is much to be said about a team with honesty and integrity. As a supervisor myself, I know it can be hard to form a good team, but what I saw during my stay and afterward can only be described as 10-out-of-10 service and professionalism. Please thank your team for me. Russell

The property was well maintenanced, staff had great hospitality including the valet workers, and the location was perfect for near by restaurants and activities.