Atmosphere in hotel. Friendliness of staff. Convenient to John Hopkins location. The bathroom shampoo and conditioner as well as soap i must say we're excellent high quality products. Valet service expedient service very nice. Excellent continental breakfast offerings.
Lucia
Jun 2025
Pros: Location, Front Desk and Kitchen Staff, and complimentary breakfast *The location of the hotel is perfect! It is close to plenty of restaurants and Whole foods market. The Front desk attendants were extremely friendly and understanding. Tyesha, in particular, was very polite and took our experience into her hands to ensure that we will return as a Hyatt customer. Another Front Desk Attendant was nice enough to make a complimentary drink for my Mom and I on my birthday. The kitchen staff was awesome! I notified them that I wasn't a fan of the breakfast meat choice and they provided a substitute.
Raquel
Jun 2024
Location was great, walkable to fells point and the harbor (aquarium) ...the drive to the zoo was only 11 minutes which was nice. Staff was friendly front desk did fail to tell me that you need to use the room key to utilize elevator so my family and I thought we were stuck on the elevator for 5 minutes ... extremely funny now but at the time not so much! You need to make reservations for the pool at first I thought this was ridiculous but the pool is very small so it is nice to reserve the pool.
Ashley
Mei 2024
The room was a good size, breakfast was good, staff was friendly and all the spaces I used (bar, lounge area and room) were clean. Two complaints: one of the days there was no cool for the bar / restaurant so I could not get dinner there is the first. Second, there were a few hours between when room service came and cleaned my room and took used towels and replaced them with new ones which was an inconvenience when I needed to get ready / shower
Lori
April 2025
The location and the room
Fern
Jun 2025
I really want to thank the housekeeping staff member who helped me recover my headphones. There is much to be said about a team with honesty and integrity. As a supervisor myself, I know it can be hard to form a good team, but what I saw during my stay and afterward can only be described as 10-out-of-10 service and professionalism. Please thank your team for me. Russell
Russell
Januari 2025
The staff was friendly and accommodating. The breakfast was your typical hotel breakfast. The location was great, within walking distance of the Aquarium and the rest of the harbor. Safe area, we were good walking around with our family.
Kelly
Ogos 2024
Nice hotel. Clean. Rooms are spacious. Walking distance to restaurants, sights.
Alicia
Oktober 2024
Great location. Easily walkable to several areas of interest like Little Italy and Fells Point. Plenty of restaurants nearby too.
Nick
November 2024
Everything was well organized and looked very neat as well. Very clean.
Julius
Disember 2024
Tempahan:
+1 (888) 385-8465