Hyatt Place Baltimore Inner Harbor

Pros: Location, Front Desk and Kitchen Staff, and complimentary breakfast *The location of the hotel is perfect! It is close to plenty of restaurants and Whole foods market. The Front desk attendants were extremely friendly and understanding. Tyesha, in particular, was very polite and took our experience into her hands to ensure that we will return as a Hyatt customer. Another Front Desk Attendant was nice enough to make a complimentary drink for my Mom and I on my birthday. The kitchen staff was awesome! I notified them that I wasn't a fan of the breakfast meat choice and they provided a substitute.

The room was a good size, breakfast was good, staff was friendly and all the spaces I used (bar, lounge area and room) were clean. Two complaints: one of the days there was no cool for the bar / restaurant so I could not get dinner there is the first. Second, there were a few hours between when room service came and cleaned my room and took used towels and replaced them with new ones which was an inconvenience when I needed to get ready / shower

I really want to thank the housekeeping staff member who helped me recover my headphones. There is much to be said about a team with honesty and integrity. As a supervisor myself, I know it can be hard to form a good team, but what I saw during my stay and afterward can only be described as 10-out-of-10 service and professionalism. Please thank your team for me. Russell

Nice hotel. Clean. Rooms are spacious. Walking distance to restaurants, sights.

Everything was well organized and looked very neat as well. Very clean.